Carich Marine Engineering (HK) Co., Ltd. is a Sino-European company, active in shipbuilding since 2000 and formally established in Dalian, China in 2004. In addition to its headquarters in Dalian in the north of China, Carich has had a branch office in Shanghai in south China since 2013 so as to build a sales network all over China.
Lisa Shen has been the Office Manager for over 12 years and is our main point of contact at Carich in Dalian.
“From the very beginning, Carich focused on cooperating with some specialized suppliers with high quality standards in Europe,” explains Lisa. “In 2004, we were honored to be appointed by Subsea Industries as authorized agent in China. Since then we have enjoyed a very pleasant and successful cooperation.”
“Carich has been building an excellent cooperation between shipyards on the one hand and our principals on the other. So far the most important references of Subsea products are in the areas of Shanghai, Guangzhou, Dalian, Liaoning Province, Shandong Province and Jiangsu Province, among others,” continues Lisa.
“As the agent, we maintain close contact with all existing and potential customers, frequently visiting design offices, shipyards, ship owners and domestic dredging companies. We also often attend marine exhibitions, China International Petroleum & Petrochemical, Technology and Equipment Exhibition, and others, with Subsea Industries representatives when possible.”
Carich has also always provided invaluable assistance with imports, delivery, dealing with shipyards, and generally with doing business in China. Manuel Hof, Sales and Production Exec for Subsea Industries says, “It would be very difficult for us to function in China without the assistance of our agents, Carich Marine Engineering. They facilitate the entire process from sale through to final delivery and inspection and collections where needed.”
A good example was two newbuild projects for EXMAR which were built at the Wison shipyard in China, both of which had Ecolock applied to their hulls. Carich not only was instrumental in selling the coating to the shipyard, but also with the delivery, including providing a highly qualified paint inspector for the jobs.
“For this project, we spent almost two years winning the order, including following up on phones, by emails, paying visits to the yard, technical explanation in the marine exhibition, and so on,” Lisa recalls. “In addition to the outstanding technical advantage, I think our working attitude was also an important factor for Wison to choose us finally. We paid attention to each request from the customer, and we tried our best to find the best solution for them. We are energetic, professional and reliable.”
“As a result of Subsea products’ high performance levels, our company’s reputation and influence have increased in China, which also help us win more business,” says Lisa. “Based on that, we can work extensively with a number of shipyards all over the country and even in other countries in Asia. All the customers are very satisfied with our products and service.”
“Since 2004 Carich as well as myself personally have benefited greatly from the collaboration with Subsea, working in coordination with mutual respect. I look forward to many more years of the collaboration. The Carich team will continue with our efforts for Subsea Industries in Dalian, Shanghai and all over China so that Subsea can boom in China,” says Lisa.
We are fortunate to have such enterprising, hardworking and pleasant agents in China. They make a big difference in how Subsea Industries operates in that country.